Help & Support
Find answers to common questions or reach out to our support team for personalized assistance.
Frequently Asked Questions
Browse our advisors, select one that resonates with you, choose your preferred session type (video, chat, or phone), pick a date and time, and confirm your booking. You'll receive a confirmation email with all the details.
Session lengths vary by advisor, with a minimum of 15 minutes. You can extend your session as long as both you and the advisor are available.
Payment for readings and services is arranged directly with our advisors. Payment details and methods will be communicated to you when confirming your booking.
Absolutely. All readings are completely private and confidential. Our advisors are bound by strict privacy guidelines, and we never share your personal information.
You can cancel or reschedule your booking up to 24 hours before your scheduled session. Contact us and we'll help you make the necessary changes.
Come with an open mind and any specific questions you'd like guidance on. Being in a quiet, comfortable space helps create the best environment for your reading.